Return Policy

If you have any issue with your order that you believe may warrant a return or refund (full or partial) you must notify CVRSD Collective in writing within 48 hours of receipt of merchandise. No full or partial refunds, credits or returns will be honored if you do not return any defective merchandise to CVRSD Collective and follow this procedure.

On a case by case basis, CVRSD Collective will determine whether or not we will provide return shipping labels to send the affected merchandise to us OR if you will need to cover these costs. This determination may only be made in writing—email shall suffice for this purpose. We must receive the affected merchandise within two weeks of this determination. Any items returned outside of this timeframe, the shipment will be denied and the package will be sent back to you unless prior arrangements have been made.

CVRSD Collective is not responsible for shipping courier delays, including but not limited to weather delays, recipient not being available to accept package, courier error, import or customs delays, etc. CVRSD Collective does not guarantee any shipment redirects, rescheduling or other modifications made after parcel(s) have left our facility.
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All digital production mock ups are for reference only. All Pantone colors, sizes, and placements displayed represent the closest recommended match. Every screen is different, thus what you see on your screen may differ from ours or real life. If you require a pre-production sample, please contact your account manager for a sample quote for your product(s).

Any item changes or cancellations will be subject to restocking fees.
Due to the nature of manufacturing, production runs are subject to a 5% over-run/under-run.
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